Frequently Asked Questions
Our Jewelry
Payment & Shipping
We offer a variety of secure payment options to ensure a smooth checkout experience:
- UPI: Pay instantly using Google Pay, PhonePe, Paytm, or any BHIM UPI ID.
- Credit/Debit Cards: We accept all major cards including Visa, Mastercard, RuPay, and Maestro.
- Net Banking: Secure transfers from over 50+ major Indian banks.
- Wallets: Pay via Mobikwik, Freecharge, or JioMoney.
Our best advice would be: wear your pair often (this helps lessen oxidation), and keep them in your Penny Pairs pouch when not in use.
If you need to change your delivery address, please contact us at vintagevibewiths@gmail.com
or via WhatsApp within 2 hours of placing your order. Once an order has been processed or shipped, we are unfortunately unable to redirect it.
- Standard Shipping: [e.g., Free on all orders above ₹999].
- Flat Rate: A flat fee of [₹50/₹100] applies to orders below [₹999].
- COD Charges: [e.g., An additional ₹50 is charged for Cash on Delivery orders].
- Processing Time: Orders are usually dispatched within 24–48 hours.
- Delivery Time: * Metro Cities: 3–5 business days.
- Rest of India: 5–7 business days.
You will receive a tracking link via SMS/Email as soon as your order is shipped.
Domestic (India) : All prices shown on our website are inclusive of GST. There are no hidden taxes for domestic shipping.
Once we verify the refund request, we will credit the refund to the original payment method within 6-7 business days.
Returns & Exchanges
- Once an order is placed, we do not accept returns for any reason other than defects or damage.
- If your product is defective or damaged, please return the item within 2 days of delivery.